Customer Testimonials & Comments
Some recent customer comments. Have a comment, please let us know; info@zubal.com
Additional testimonials can be found here.
Though I'm a bookseller myself, the books I just received from you this week were for myself and I was totally pleased--from the ordering off your own website to the notifications as to posting and arrival times and tracking info. The books were heavy (30 ibs) but were professionally packed and arrived on time and in great condition. great job and I will be ordering with regularity Jeffrey and my location is Irvine, CA
The book was in excellent condition, and at a great price. Way better than buying the book directly from my own school's book store. Delivery took a but longer than I am used to but that is expected as I live in a different country. I emailed your staff and they were very helpful. I am very pleased with the service. Ashton, from Ontario Canada.
The book you sent was a truly outstanding copy of the last edition of this work. Do you by any chance have vol. 2, which are the notes and glosses accompanying the text in vol. 1? In any case, 1000 thanks!
- Gareth Jenkins
We second-hand book buyers appreciate it when the book arrives undamaged after its journey (eg corners not bumped), and in the condition described - telling the buyer if the book is extensively foxed is important, for example. I have purchased several volumes from Zubal, and always found your descriptions to be honest.
- Roger, in Sydney, Australia
Great service from a great book operation - Michael from Shepherdstown, WV
I find Zubal to be a great resource for the very
unique and rare books and publications that I collect.
- Debbie ; Whidbey Island, Washington
I have bought books from Zubal for several years through abebooks.com. You are speedy, communicative, and your product is as described in the listings - thanks!
Jim
Albuquerque, NM
Zubal books has more then excelled in my experience as a customer. Their service was above and beyond anything i've experienced. Keep up the good work and thank you.
R. S,
Book recyclers like yourself are perhaps the greatest source of knowledge in our time. the wisdom of the age viewed from the persectives of a given generation are often lost as social norms change. Books go out of print and out of stock. Too many people think that if a book is not current it has no relevence for today. Even novels were written with different terms of reference 20, 30, . . . years ago.
Thank you for being there to fill this need. Also, many of us would not be able to afford to read if organizations like you were not there.
Margaret - Alberta, Canada
Fantastically rapid service from 'the other side of the pond'. The book is in mint condition and is a very useful addition to my collection of middle english books.
Ian Naylor and I live in Bingley, West Yorkshire, England.
I've been a customer, though surely not one that pops into your mind at once, for probably more that 30 or 40 years, and no way will I end that relationship. You people are excellent at what you do. Could
I change the current marketplace? Don't I just wish ! Could I buy more
books? Not easily, as both money and space are, in my case anyhow, quite
limited. If my words could bring more fire under your sales ovens, you'd need a
team of chefs. Thanks for all you do. I continue to wear my two Zubal
T-shirts happily (though they do show their age - hey, but so do I) !
A. G. M., New Hampshire
The book was in better condition than I had expected it would be and was very securely packed. Other dealers advertised the same book, but yours was the most reassuring description
John in Boston
You are great!!!!
Sergio from Miami, Florida.
I really enjoyed the service and the packaging. Keep up the good work. As a former Clevelander, I am proud of you !
Gerald West Palm Bch, FL
Everything was perfect with the purchase, the book was "as described", the comunication with the staff was perfect and caring.
M.B., BRESCIA, ITALY
Thank you for prompt service. Your prices are competitive and the condition of the book was exactly as advertised.
Martha, Everett, WA.
I have always been impressed with the fact that ZUBA:L packages even inexpensive items with obvious care.
Julian, Milwaukee
Fantastic value! Loved the sale, picked up some books I'd had my eye on for a long time. Zubal has been a great site for picking up science books for value prices. Joyce, Maine
Thank you Zubal, you are a very trustworthy company! It's sometimes hard buying used books because often the book is in very poor condition & the seller will not care to help...but this does not apply to Zubal & I am very thankful & will continue to order from you!! All the best! Joanne B., Washington
I have bought bought over fifty books from your website over the last year. I am 100% satisfied with your services! The books have always been in excellent condition (even better than expected) and at unbeatable prices. I will keep buying with confidence. Thank you! Patrick, Montréal, Qc
Zubal Books is a fabulous source for the books in which I have an interest. Your service is excellent and you deliver exactly what you advertise. Robert, Syracuse, NY
I was amazed at the care in packing and the speed in delivery. Professional, safe, and secure packaging kept my purchase safe. Zubal Books is definitely on my top list of sellers. - Mike, Rochester, NY
I ordered through Abebooks. I have ordered before from Zubal through Abebooks, and everytime I see Zubal listed as the seller I have a sense of confidence and reliability - a genuinely trusted seller. I don't think you have much room to improve because you are already doing a great job from this customer's point of view - just keep up the same level of service.
(On the "condition of book" item in the survey - your books always arrive in the condition anticipated and as described, so "satisfied", but the survey question is weird - do you mean satisfied with the description and your honesty (excellent) or do you really mean the condition of the books, some of which are quite antique and accurately described as being in shoddy condition?) Posted by Marc.
The prices are very competitive and the selection is great. I am proud to have such a store in Cleveland. I have watched the others close (Kay's, Publix, etc.) but Zubal remains. Jonathan/Pepper Pike, Ohio.
Excellent is the only word I can use here, for about ten years now I am buying books from Zubal and for me this is the best bookshop when it comes to finding rare and specialized books. Your stock of books on physics and chemistry is unique and I shall certainly buy more from you in the future. Gerard, Utrecht, The Netherlands.
